The FIVE platform
Everything a back office does. Nothing it forgets.
FIVE is the AI layer on top of a real insurance operating platform: cases, requirements, documents, licensing, commissions, and in-force, with the approvals and audit trail compliance expects.
Dana Rivera Financial/CommissionsModules
Seven jobs FIVE takes off your plate.
Case management
Every case, every carrier, one live pipeline.
From fact-finder to placed, each case carries its requirements, documents, notes, and next step. FIVE keeps that file current from the records already in Neptune.
- Guided intake that creates the client and case for you
- e-App prefill and handoff to carrier systems
- Status mirrored to Salesforce if that's your CRM
Requirements chase
Stalled requirements show up in Inbox, not next Tuesday.
Every night, FIVE checks the file already in Neptune. It seeds a requirements checklist, flags what has sat too long, and matches incoming documents. It does not place exam, APS, or lab orders.
- Checklist seeded from the case
- Stalled requirements and unmatched documents in Inbox
- Signature packets through DocuSign when that connection is on
Licensing & contracting
Non-res licenses and appointments without the spreadsheet.
Resident and non-resident licenses, carrier appointments, CE, and renewals tracked on the producer file. FIVE warns you before a license or appointment on file would block submit. SureLC refresh runs only when that connection is on.
- Licenses and appointments already on the producer file
- Renewal and CE deadlines tracked per state
- A submit block lands in Inbox when the appointment is missing
Commissions
Know what you've earned before the statement lands.
Commission expectations are created when a case is placed, then reconciled against carrier statements when they arrive. Anomalies and chargebacks get flagged, not discovered at tax time.
- Pending, earned, and paid in one ledger
- Statement ingestion and reconciliation
- Exports for your accountant in one click
In-force review
Your book keeps working after it's placed.
FIVE watches your in-force policies for review opportunities, orders in-force illustrations when you say so, and queues outreach for your approval.
- Policy review opportunities surfaced weekly
- In-force illustrations ordered on request
- Anniversary and conversion reminders
Agency & automations
Saved agents that run your shop on a schedule.
Create reusable FIVE agents with plain-English instructions, pick the tools they can use, and run them manually, on a schedule, or when something happens: a document upload, a status change, a new statement.
- Morning Case Reviewer, Commission Anomaly Agent, Policy Review Finder
- Record scope: your book, your team, or the agency
- Every run logged with the tools it called
Onboarding
Selling in days, not quarters.
Your first two weeks are a checklist FIVE runs for you: agreement, license verification, non-res filings, appointments, book import, and your first submitted case.
- Broker agreement via e-signature
- License verification and non-res filings
- In-force book imported so FIVE starts on day one
Integrations
Plugged into the systems carriers already run on.
FIVE works through the same vendor connections your case managers use. Writes to outside systems stay behind approvals and admin switches.
Governed AI
AI with a chain of custody.
Your clients' medical records, your E&O, your name on the app. FIVE is built so you always know what it did, why, and who approved it.
Human approval gates
Submissions, client outreach, and other irreversible actions wait for Approve, Revise, or Deny.
Complete audit trail
Every AI run, tool call, and human decision is written to a ledger you can review.
Role-based access
FIVE only sees what you're allowed to see. Producers, admins, and back office each get their own scope.
Built for PHI
Medical records and HIPAA authorizations handled with encryption in transit and at rest.
MFA for privileged users
Admin and back-office accounts are protected with enforced multi-factor authentication.
Tenant isolation
Your agency's data is isolated at the database layer, not just hidden in the UI.
Join 5 Brokerage
Your night shift starts tonight.
Apply in five minutes. We'll review your practice, show you the full comp grid, and have your FIVE Agent working your first case within days.
